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Online Support
Welcome to the Frequent Flyer Friend Help & Support Center. Here you can refer to our Getting Started Guide.

If you have additional questions check out our Frequently Asked Questions or don't hesitate to contact us directly. 

 
Getting Started Guide
Download Frequent Flyer Friend by clicking on the Download Here button on the Download page. Select the Save button and note where the file "fffsetup.exe" has been saved. To install the program, locate the folder where you've stored "fffsetup.exe". Double-click the file. This initiates the installation wizard. Follow the on-screen prompts to install Frequent Flyer Friend
Once Frequent Flyer Friend is installed you may run it from the start menu or via an icon on the desktop. You will then notice a new icon in your system tray (bottom right, near the date/time). Double click to view the Frequent Flyer Friend's control panel.
The most important thing to do when first running Frequent Flyer Friend is to set up your frequent flyer account details. Click the My Details tab and carefully enter all required information. Make sure you use a valid email address as this is where your results will be sent to. For the best results set Email Frequency to Send only if at least one itinerary is available and Check Availability to select 12 hours.
Now that your account is setup you are just about ready to go! Next, hit the Itinerary Tab to choose the flights that you want. The Origin and Destination fields are updated live from the Airline server, select both of these along with the date and hit Save. Enter up to 100 flights and move onto the next step....
That is it! Frequent Flyer Friend is now set up and will run in the background until its got some good news! You can close the program and let it check your flights automatically (according to the Email Frequency you chose in My Details)... or you may simply hit Check Now tab.
If our getting started guide has not helped you, or you have a problem not mentioned here please feel free to contact us using the form below.
 
 
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